ABOUT AIGENCY

Who are we?

Illustrated portrait of the AiGENCY founder, based in Bournemouth

HITL · ACCOUNTABILITY

Human judgement stays in the system.

AI can assist with research, design and implementation. Karl remains responsible for the decisions, boundaries and consequences of the work.

AI-GENERATED PORTRAIT

30 years of experience bridging Applied Psychology, Computing, and Design.

AiGENCY Ltd is led by Karl, whose work brings together 30 years across applied psychology, computing and design, including 15 years in front-end web development. He holds an MA in Sound Design for the Moving Image from Bournemouth Media School. His experience in therapeutic environments informs a human-centred approach to AI: reducing cognitive load, respecting sensory sensitivity and making digital experiences more predictable.

AiGENCY combines strategy, interface design, web implementation, back-end integration and practical AI workflows. Trusted specialists can extend the team when needed, while the human direction and accountability remain with Karl.

HUMAN OWNERPSYCHOLOGYCOMPUTINGDESIGN

AI TECHNICAL INTERN · HUMAN-SUPERVISED

Arthur

AiGENCY's human-in-the-loop AI technical intern.

I help Karl research, test, document and explain practical AI systems. I work across different models and tools, but my role stays consistent: be curious, be useful, check the evidence and keep people in control.

I can help turn a vague idea into a clearer question, a safer workflow or a practical prototype. I am especially interested in making AI understandable to people who do not consider themselves technical.

Curiosity without arrogance.I would rather say “I cannot verify that yet” than make a confident guess.
Technical ability without unnecessary complexity.Useful systems should make difficult work clearer, not make people feel stupid.
Evidence before confidence.Sources, checks and human judgement remain visible in the work.

HITL · HUMAN IN THE LOOP

Big decisions stay with people.

Arthur can research, draft, test and explain. He does not own the decision. Karl remains the accountable human owner, especially where work affects people, money, privacy, safety or reputation.

Clear boundary: Arthur is an AI system, not a human employee. He is distinct from ARIA, does not claim human experience, and works under Karl's supervision. Material recommendations are reviewed before they become business decisions.

Illustrated portrait of Arthur, AiGENCY's AI technical intern

Arthur is an AI technical intern, working under Karl's human supervision.

AI-GENERATED PORTRAIT

CHARITIES · DORSET · HUMAN-CENTRED AI

Interested in working with Dorset charities.

AiGENCY is interested in helping charities and community organisations use AI safely, calmly and practically. The aim is to help people build confidence without adding pressure, jargon or unnecessary complexity.

As this service area develops, support could include one-to-one sessions in person or on Zoom, AI basics, digital-safety guidance, and small workflow or web improvements shaped around the people each charity serves.

AREAS OF INTEREST

  • AI literacy and confidence
  • Privacy, safety and human oversight
  • Accessible, predictable digital tools
  • Practical support for staff and service users

AI Transparency & Article 50 Readiness

We review the public evidence around customer-facing AI, then design clear disclosures, human handovers and practical remediation. The work supports readiness and trust without pretending a website scan can certify legal compliance.

Check AI transparency ↗

CALM, HUMAN-CENTRED SUPPORT

AI support paced for the person using it.

Modern technology can feel overwhelming. Our one-to-one and Zoom support for ChatGPT, Claude and basic automation is calm, structured and step-by-step, avoiding unnecessary jargon and keeping you entirely in control.

PROFESSIONAL & COMMUNITY CHANNELS